Customer Operations encompasses the entire chain of customer-facing activities by representing Shell in dealing with external customers and business partners, providing them with solutions that may impact our overall business. Multilinguals in customer operations help make a difference by improving customer experience and building strong partner relationships. They also leverage on their language skills to translate standard operating procedures and training materials to help align the goals and standards of our growing global team.
Our Customer Operations team has available German, French, Dutch, Bulgarian, Hungarian, Czech and Slovak speaking jobs for multilinguals.
Trading and Supply Operations
Trading and Supply supports the Shell businesses by trading natural gas, electrical power, crude oil, refined products, chemical feedstocks and environmental products. With our key hubs located in different parts of the world, our multilingual professionals are vital to driving the distribution of Shell’s fuel products from the refinery to the retail sites. They collaborate with internal and external business partners and use their language skills to liaise with local drivers, hauliers, customers and planning teams to execute and amend loading plans, as well as process customer enquiries and urgent orders.
Our Trading and Supply team has available German, French, and Dutch speaking jobs for multilingual talents.
Shell Finance consistently delivers effective and innovative financial support to our Retail, Manufacturing and Production arms, and provides a range of professional services, advice and products to Shell companies across the globe. Multilinguals in finance operations help engage and build strong relationships with vendors and global stakeholders, including key decision makers. They also use their language skills to analyse and translate financial information and documents, as well as address issues that need to be resolved.
Our Finance team has available Turkish, French, Spanish and Portuguese speaking jobs for multilingual talents.
Human Resources at Shell is a diverse discipline - supporting change management delivering team development programme, leading projects in staff planning, and promoting diversity and inclusiveness throughout the wider Shell community. Multilinguals in HR use their language and communication skills to advise Shell employees and managers worldwide with local and global policy queries; equipping them to deal with HR related matters related to their teams. They also coordinate with Global and Local HR Consultants in case of (large scale) change initiatives, to ensure proper HR Advice support.
Our Human Resources team has available German, French, Dutch, and Russian speaking jobs for multilingual talents.
Contracting & Procurement
Contracting and Procurement is a highly empowered team aiming to deliver end-to-end business value, enabled by simple & digitised operations. Our responsibilities include managing thousands of contracts, millions of invoices and coordinating with contractors all over the globe. Our multilingual talents are integral to managing and building strong relationships with suppliers, various customers and stakeholders to execute commercially competitive Contracting & Procurement strategies while also while considering the potential implementation of Global Strategies at the local/regional level.
Our Contract and Procurement team has available German, French, Dutch jobs and Russian speaking jobs for multilingual talents.
Legal Services Global Operations consists of a collaborative team of specialists providing legal expertise to protect Shell’s reputation and business. Lawyers at Shell provide essential advice and support which enhances business decisions and continuity. Multilinguals in Legal Operations are critical for drafting legal documents, assessing business proposals and negotiating in the language required. They collaborate with both internal and external stakeholders with diverse cultural backgrounds in a dynamic and fast-moving environment.
Our Legal team has available Portuguese and Russian speaking jobs for multilingual talents.